GENERAL QUESTIONS AND ANSWERS

WHO IS ELIGIBLE FOR THE POLICY?

Puerto Rico residents only. 

CUSTOMER SERVICE

WHERE DO I SHOULD GO WITH ANY DOUBTS, QUESTIONS OR IN CASE OF A CLAIM?

Trans-Oceanic Life Insurance Company (TOLIC)

Phone: (787) 620-2726

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Business Hours: Monday to Friday 8:00 am – 5:00 pm

Physical Address:

121 O'Neill Street 

San Juan, PR 00918-2404

CANCER POLICY

WHICH DOCUMENTATION IS REQUIRED WHEN A FIRST DIAGNOSIS OF CANCER OCCURS?

Suma Global- Depending on the selected Plan, this policy will pay from $10,000 up to $30,000 in a lump sum upon the submittal of:  evidence of a cancer diagnosis or a positive biopsy result for cancer as certified by pathologist or an oncologist certification. The first cancer diagnosis determination must be made after the 90-day waiting period has elapsed.

UNICA and Elite - Submit evidence of a cancer  diagnosis: or a pathology report confirming cancer status or an oncologist's certification.  The first diagnosis of cancer must have arisen after the 30-day waiting period. 

ACCIDENTAL DEATH OR DISMEMBERMENT COVERAGE

WHAT IS THE COVERAGE?

Guaranteed benefit for death resulting from an accident or if you lose one or a combination of two (2) of the following: leg, hand, or vision.

ACCIDENT HOSPITALIZATION COVERAGE

WHAT IS INCLUDED?

This coverage will pay a compensation in case of a Hospitalization because of an accident.

HOSPITALIZATION COVERAGE DUE TO SICKNESS (OPTIONAL)

WHAT IS INCLUDED?

This coverage will pay a compensation in case of a Hospitalization because of an illness.

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